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Betriebliche Dienstleistungen

Überblick

Cloudera Operational Services is a subscription service that manages customers’ Cloudera environments on a 24/7/365 basis by a team of expert Cloudera engineers.


Vorteile

Administrator

Optimierte Implementierungen

  • Abstract away the complexity of building, deploying and managing data and analytics projects by letting Cloudera experts take care of critical platform tasks
  • Enhance the success of big data implementations by leveraging industry best practices
Administrator

Zuverlässigkeitsverbesserung

  • Increase reliability of Cloudera environments by applying latest upgrades and patches, hotfixes, failover testing, multi-tenant management and root cause analysis.
Administrator

Zeitnahe Erkenntnisse

  • Enable customers to be up and running quickly with their data and analytics implementations
Administrator

Verbesserte Ressourcennutzung

  • Focus your IT resources on building value-add data applications, while Cloudera expert engineering manages and maintains the platforms
Administrator

Operative Effizienz

  • Take advantage of Cloudera proven track record of supporting data and analytics platforms at leading companies, to run your demanding workloads at scale
  • Nahtlose Bereitstellung und Implementierung von Upgrades
Administrator

Innovative Lösungen

  • Gain access to the latest innovations in open source through latest Cloudera releases.

Details zu betrieblichen Dienstleistungen

**
Express
Gold
Platin
Hauptfunktionen
 
 
 
Verwaltungsumfang
24/5 Excluding Holidays
24/7
24/7
Updates, Patching, and Hotfixes
Upgrade
Express Upgrade
Express Upgrade
Rolling or Express Upgrade
Überwachung und Berichterstattung
 
 
 
Weekly Reporting
Ressourcenüberwachung
Scheduled Review Call
 
Monatlich
Wöchentlich
Incident Root Cause
 
Capacity Planning
 
Multi-Cluster
 
 
 
Multi-Tenancy Management
 
 
Multi-Cluster-Kompatibilität
 
 
Multi-Cluster Replication
 
 
Multi-Cluster Failover Testing
 
 

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